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IMPORTANT
COMPANY
POLICIES

QUOTING POLICY: Quotes are valid for 30 days. If any of your specs vary from our quote specifications, please notify us for an updated quote.

PAYMENT TERMS: Once a line of credit is established, our standard payment terms are net 30. We reserve the right to hold orders if a receivable balance extends to 60 days after invoice date.

CUSTOMER SUPPLIED MATERIAL: If a customer supplies materials that we use as part of the production process, we are responsible only for the services we directly provide on the project.  If we make an error on a project our responsibility is limited to the work we provide directly to the product.  For example, if paper is supplied and we make a print error we cannot be held responsible for the cost of the paper.

OUTSIDE SERVICES: We cannot be held responsible for the cost of any outside work being done to our product including but not limited to finishing, mailing or shipping services. If we make an error on a project our responsibility is limited to the work we provide directly to the product. For example, if we make a print error on a letter and the letter gets mailed out we will not be responsible for any of the mailing services for the project.

PROOFING POLICY: Proofs are subject to the following terms: Please use your proof to verify that all artwork elements of your job have been processed correctly. It is your responsibility to verify that all text, positioning, and graphics are accurate and meet your approval. Any changes must be communicated to your sales representative or designer via phone or email. PDF proofs are a representation of color and are not an exact press match. The plant will do a quick courtesy review of your proof but this does not guarantee accuracy to find and/or correct any errors or omissions. The plant cannot be held financially responsibility for errors to a print job that are visible on the proof. By approving your proof you accept full responsibility for the accuracy of this proof.